Legal Rules For Wallet And Access
Our Legal notice explains the conditions attached to account creation, identity checks, wallet activity and access to the lobby. We record whether a DANA, OVO, GoPay or QRIS transaction is pending, accepted or needs a receipt check, and we use those records to resolve account questions.
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Bank transfer and virtual account references may also appear in the cashier history. Access depends on local law, so you must check that your use is permitted in your location before opening an account. If your phone number changes, contact us through the account-help route shown
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near the cashier and provide the relevant account details. We may update policy wording when local requirements or operational procedures change; the current page applies after publication. The Legal notice does not alter a payment provider's own terms, which remain separate from our account conditions.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.